Rick Darsey
7842 Craig St.
Ft. Meade, MD 20755
Phone: 318-341-2153
rick@darseydesign.com
Objective:


Work for a company that treats its employees well, respects their opinions, and provides the resources to promote growth and excitement.
Professional Experience:
Picerne Military Housing, Ft Meade MD: Network Administrator (8/2003 - present)

Support 100+ workstations, 4 local servers and 60 remote servers. Software experience includes: Windows 2000 server, Veritas NetBackup Server, Veritas Cluster Server, NetIQ, Solarwinds, Symantec AV Server and Client, Symantec Mail Security for Exchange, MS Exchange 2000, Active Directory, ADSI Edit, Citrix ISA server and client, Terminal Server, MS Visio, LanMap Shot, Snort, MS SMS server and several other management tools. Also support full range of productivity software, i.e. MS office and similar applications.

Installation and Maintenance of CISCO VoIP system for 4 locations. Average of 100 phones for each location. Software includes Cisco Call Manager ver. 4, along with router and switch configuration and maintenance.

Responsible for day to day support of 8 offices. Maintain Cisco routers and switches, Dell switches, Dell servers and workstations, HP printers and plotters, point-to-point and PoP T-1.

Work with vendors to schedule installation of wiring and equipment when needed.

Develop annual budget for local offices and track expenses for IT related items.

Research and recommend new solutions for business operations.

As Network Administrator, I am responsible for all aspects of IT/MIS at the Ft Meade, MD location. Picerne currently has offices in several states, including Rhode Island, Louisiana, North Carolina, Florida and Arizona. These offices are all part of a VoIP network that we have implemented using MPLS circuits as the trunks between each office. On a day to day basis, I maintain and configure the local and remote VoIP systems. We also have a Tandberg Video conference center at four of the offices nationwide. I also participate in configuring and maintaining these systems. In addition these duties, I am co-chair of the Security Team for the entire company. This includes researching new threats, implementing solutions, and recommending policy changes to upper-level management. Also co-chair of SMS Team, responsible for implementing and managing Microsoft Systems Management Server across the entire company.

Working at Picerne Military Housing has allowed me to increase my skills and knowledge as it encompasses all aspects of IT/MIS support, operations and management. Rapid growth within the company has required the implementation of a wide range of IT/MIS software and hardware solutions, as well as involved the local IT/MIS administrators in the business aspects of IT/IS.

AIMS, Inc, Monroe LA: Systems Engineer (04/00 - present)

I support and administer 210+ servers in remote locations. Install and configure UNIX, Windows 2000 Pro, Windows NT 4, Windows 2000 Server, Windows 98, Terminal Server, VPN Server, Routing and Remote Access Server, DNS, WINS, and DHCP along with various productivity software, utility software.

Maintain systems security and reliability.

Perform network administration including specifying hardware, cabling, and topology. Install cabling, patch panels, switches, routers, and hubs.

Configure systems for remote administration using serial modems and Internet connections. Maintain system security and intrusion detection.

Research, recommend, and install new software and hardware solutions

UNIX shell scripting. Basic CISCO router configuration.

While working with AIMS, I have increased sales by developing new solutions for our clients, identifying areas that can be streamlined to increase productivity, and educating clients on the benefits of newer technology. Due to some of the changes I have made, our clients have been able to reduce their billing time by as much as 200%. I have also increased the level of security for our clients while allowing them more freedom to accomplish their tasks.

ISPA, Gordon GA: Tech Support Supervisor (02/99 - 01/00)

Supervise 30+ Internet Support Technicians.

Monitor network for outages, trace and report the problem.

Support and administer in-house workstations and servers.

Install and configure Windows 98, email programs (Outlook, Outlook Express, Netscape, Eudora), Internet browsers, dialup networking connections, DSL, ISDN, and wireless links.

Design and implement procedures for troubleshooting.

Without a doubt, this was the most educational job I have ever held. Working in Internet Tech Support on the front lines should be required for any System Admin/LAN Admin. This is where I learned how to troubleshoot a problem, and use a logical procedure to determine the cause of the problem. I was also able to contribute to the company by decreasing the average length of a call by educating the techs and encouraging them to work the problem, instead of letting the problem work them.

Macon, GA: Contract Work (3/98 - 2/99)

Contracted to various companies in the local area installing hardware, software, network cabling, printers, and hardware repair.

Education:
High School Diploma in General Core from Jones County High, GPA: 3.0, Gray GA (1985)

Macon Technical Institute CIS courses (1997 - 1999) 3.9 GPA

Delta Ouachita Technical College Cisco Network Academy (present)
Certifications:

Available on Request

Professional Affiliations:


Tech Republic, Microsoft Partner, and IEEE
Personal:


In my off time, I enjoy working on my 3-D art, (you can find examples on this website), website design, reading, listening to music, traveling, and learning. Some day I hope to be able to travel to England and Egypt with my fiancé to visit the castles and Pyramids. As a child I was fortunate enough to be able to live overseas in Okinawa, Japan and Rota, Spain, which I am grateful for. I enjoyed the exposure to different cultures and traditions.
Keyword Summary:


UNIX System Administrator, Windows 2000 Server System Administrator, Linux, Windows 2000 Pro, Network Administrator, CISCO Administration, Network Design, WAN, LAN, Switching, Subnetting, Routing.
Summary:


I am highly qualified for several positions, and I am passionate about my work, but I do not expect an excessive salary. I am more than willing to go above and beyond for a company that rewards me for my efforts in creative ways. I would like to work for a company that values education, and will allow me to continue improving myself both personally and professionally. An ideal work environment for me is one that challenges me on a daily basis and pushes me to grow.



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